Return Policy and Warranty
Order Return and Cancellation Rights
When shopping at our website you have the right to return your order within 14 days. You have to inform us about the cancellation and send the package to us within the 14 days. The 14 days begins the day you have received the package. The information about cancellation must be done via email. The package should be returned in original packaging and consealed. Any sign of usage may result in a reduced amount of money transfered back to you. We estimate the used value of the concerning goods. In most cases we value used products with no retail value. The costumer must pay for the shipping costs when returning a package. It is also the costumers responsibility that the package is safely packaged with no possibility of damaged to the products. The costumer carries full responsibility for the goods until package has arrived into our indoor facilities. You cannot refuse the package by only refusing to get the package delivered. You have to contact us per email and explain that you would like to cancel your order.
Rightfully cancelled packages may be returned to:
We refer to the danish law about warranty. Furthermore we do not accept returns cosisting of products which is damaged because of the costumer. If the costumer is responsible of the damage and/or if the costumer has used the product is ways the poduct is not intended, we do not offer any warranty.
Make sure that the package is responsibly packaged with no possibility of the goods being damaged.
Returned goods may be returned to the following address: